When traveling in Morocco, two bus companies stand out in the competitive landscape of Moroccan bus services for their reliability and extensive networks: CTM and Supratours. These companies have been ferrying locals and tourists alike across the Moroccan landscapes for many years. In this article, we will provide a comprehensive review comparing CTM and Supratours, helping you make an informed choice for your travels in Morocco.
The Best Moroccan Bus Services
History and Background
- CTM: Founded in 1919, Compagnie de Transports au Maroc, commonly known as CTM, is one of the oldest and most renowned bus services in Morocco.
- Supratours: A subsidiary of the Moroccan National Railway Operator (ONCF), Supratours has also carved out a considerable market share since its inception, offering reliable services complementing the country’s rail network.
Network and Coverage
- CTM: CTM has an expansive network that covers almost all cities and significant towns in Morocco, facilitating comfortable travel to various destinations.
- Supratours: Supratours complements the ONCF train services well, reaching places not covered by the rail network, and hence offering a more extensive reach in conjunction with train services.
Service and Amenities
When it comes to service and amenities, both CTM and Supratours offer modern and comfortable coaches equipped with:
- Air Conditioning: Ensuring a comfortable journey in the hot Moroccan climate.
- Reclining Seats: Making long journeys more comfortable.
- WiFi: Providing connectivity on the go, although the service might not be consistent.
Ticket Booking and Pricing
- CTM: CTM offers online booking services, a user-friendly website, and mobile app, facilitating easy ticket purchases and schedule checks.
- Supratours: While Supratours does have online booking services, it is generally linked with ONCF, offering a seamless train and bus ticket booking system.
Safety and Reliability
Both companies prioritize safety, but they have their distinctions:
- CTM: CTM buses are known for their reliability and punctuality, maintaining a high standard of safety throughout their operations.
- Supratours: While Supratours also maintains good safety standards, some reviews indicate slightly less punctuality compared to CTM.
Customer Service
Customer service is an essential aspect of any transportation service:
- CTM: CTM has a well-trained staff providing efficient customer service, helping passengers with their needs and concerns.
- Supratours: Supratours also boasts of courteous staff, though they might be slightly less proficient in English compared to CTM staff.
Choosing between CTM and Supratours comes down to personal preferences, the specific needs of your journey, and potentially, the destinations you intend to visit. Both offer substantial networks, modern amenities, and safe travels. While CTM has the edge in terms of reliability and customer service, Supratours provides the benefit of integrated train and bus services. Whichever you choose, both CTM and Supratours stand as reliable choices for navigating the vibrant and diverse landscapes of Morocco.
